Support Ticket Triage
skill✓ VerifiedAutomatically classify and route incoming support tickets with priority assessment, team recommendations, and pre-drafted first responses.
v1.0.0
MIT
☐ 534 installsby vibecodin.gg
customer-serviceticket-managementtriageautomationsupport-operationscase-management
Tested with: claude-sonnet-4-6
Created: 2026-04-04|Updated: 2026-04-04
Trigger: Invoke when new support tickets arrive requiring classification, priority assessment, and initial routing decisions before assignment to support agents.
Commands:
triage — Full triage analysis of a support ticket including category, priority, routing, summary, and first-response draft.classify — Quick category and priority classification only, without routing or response draft.Install
Install this skill to your local environment via the CLI.
vibecodin install support-ticket-triageDon't have the CLI? npm install -g vibecodin
↓ Download FilesExtract to .claude/skills/support-ticket-triage/